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Guidelines for videotaping of consultations
PRACTICE INFORMATION LEAFLET
There will be an appropriate reference in the practice information
leaflet to the fact that on occasions there will be video recording of
patient’s consultations. It should make clear that video recording
will not be undertaken without a patient’s consent, that intimate
physical examinations will not be recorded and that the camera must be
switched off on request.
NOTICE
There should be a notice readily visible in the waiting area to the same
effect. Patients should see the video recording as an invitation to them
to participate in and contribute to teaching, learning and assessment in
medical education.
INFORMATION
Patients should be informed at the time of booking an appointment that
videotaping is planned for that surgery.
On arrival, the patient will be given the practice information leaflet
and consent form, and the receptionists will explain the procedure to
the patient, including the fact that should the patient be unwilling to
be videoed this will not affect their consultation with the doctor. The
receptionist should ensure that the patient understands the reasons why
the recording is being made, the purposes for which it will be used, who
will see it and how long it will remain in existence.
If a friend accompanies the patient or relative during the consultation
it should be made clear that they are there at the invitation of the
patient and they should also be informed of their right of
confidentiality and consent.
CONSENT FORM
The patient must sign the Consent
Form for Video Recording for Assessment Purposes before being taken
to the doctor. The consultation can only be video recorded, if the
patient and/or others accompanying the patient sign the consent form.
If unsigned, the video camera should be switched off.
Consent forms should be available in languages other than English so
that the patients whose first language is not English clearly understand
what they are being asked to do.
Where patients are unable to give consent because they suffer from a
mental disability, or for any other reason, consent must be sought from
a close relative or carer. In the case of children and young people who
lack the understanding to consent on their own behalf, the consent of an
adult with parental responsibility must be obtained. The person giving
consent must understand the rights set out above and on the next page.
PROCEDURE AFTER THE CONSULTATION
Following the consultation the patient should take the form back to the
receptionist and should be reminded by the receptionist to sign the
post-consultation form if the patient is still agreeable for the
recording of the consultation to remain on videotape.
The patient must be offered the opportunity to view the recording, in
the form in which it is intended to be shown, before the recording is
used and have the right to withdraw consent to the use of the recording
at that stage.
If a patient, following the consultation, wishes the recording to be
erased from the videotape, then he/she should tell the receptionist and
should not sign the consent form. The doctor should then erase the
consultation at the first available opportunity and confirm to the
patient that this has been done.
The receptionist should make clear to the patient that if after leaving
the surgery he/she would prefer the recording to be erased, he/she
should notify the practice as soon as possible.
The recording is only to be used for the purposes to which consent has
been given.
STORAGE AND ERASURE
The videotape should be stored with the same security and
confidentiality as medical records. Consent forms should be kept with
the medical records of the patient and the fact of a videoed
consultation recorded on computer.
The responsibility for security, confidentiality, storage and erasure
falls to the Deanery. The videotape will be erased as soon as possible
but definitely no later than 3 years after the date of the recording.
TRANSPORT OF VIDEOTAPE
The GP registrar or their representative (e.g. personal messenger)
should transport videotapes or use Royal Mail Special Delivery.
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